Frequently Asked Questions

Click on a question to view the answer

How can I open an account?

If you require an Execution-only services, select the Account Application page and download and complete the appropriate Registration Form.  Completed forms and copies of ID (see Appendix A on client registration form and Section D of entity client registration form) can be posted or emailed.

For Advisory or Discretionary managed services please contact us on 020 7374 2212 to learn more about what we offer and how to open an account.

How can I fund my account?
Are monies I deposit subject to any protection?
Can I transfer in share certificates?
How do I sell share certificates?
Where are my shares/What is a Nominee account?
What about Corporate Actions?
How do I transfer stock in from another broker?
Can I sell/close unsettled purchases?
How do I place an order?
What markets can I trade in?
How will I receive trade confirmations?
Can I view my account activity online?
How do I get online access?
When will I receive dividends?
When will I receive my tax voucher?
How do I withdraw money from my account?
How do I change my address?
How do I change my bank details?
What should you do if you have any cause for complaint?

Registered Office: 

Salisbury House, London Wall, 

London, EC2M 5QQ. 


First Equity Limited is a member of the London Stock Exchange. Authorised and regulated by the Financial Conduct Authority
(FCA No. 124394)


Registered in England and Wales, No 2019652

Copyright © First Equity Limited 2019. All rights reserved.